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Interface automation that can automate any flow a human can do. No APIs needed.

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ITSM
StepworkvsSiit

Why teams choose Stepwork over Siit.

Siit is an internal IT helpdesk for employee requests — onboarding, access, equipment. It manages the request lifecycle but doesn't execute the provisioning or access changes. Stepwork automates the execution step in any SaaS application.

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Stepwork plugs into Siit.

Stepwork isn't a replacement — it's the execution layer that resolves tickets automatically, including the ones that API integrations can't reach.

Ticket created
Siit receives a request
Stepwork executes
Logs in via SSO, handles MFA, performs the action
Ticket resolved
Full audit trail, zero human touches
Plugs into your ITSM
Tickets trigger Stepwork automations. Resolution data flows back. No process change required.
Covers the API gaps
Many apps don't expose provisioning through their API. Stepwork automates those workflows through the UI instead.
No workflow change
Your team keeps using Siit exactly as they do today. Stepwork executes behind the scenes.

Where Siit falls short.

Siit manages requests through APIs. Stepwork executes them.

Siit manages employee IT requests but the actual provisioning and access changes in target apps still require human execution.
Integrations are limited to supported platforms — Stepwork works with any browser-based SaaS app through the UI.
Cannot authenticate to external apps or handle MFA — Stepwork signs in through your IDP natively.
Stepwork turns Siit requests into fully automated resolutions — from ticket to provisioned user in under a minute.
<1min
Ticket to resolution
0
Human touches per ticket
98%
Flow accuracy
100%
App coverage — APIs not required
24/7
Automated execution

Siit manages the request.
Stepwork executes it.

Siit tracks and routes IT requests through API integrations. But when a ticket requires provisioning a user or changing access in a target app, someone still does it manually. Stepwork automates the execution — logging into apps, completing MFA, and resolving tickets in under a minute.

Ticket approved
Siit routes the request — now someone has to act on it
Stepwork executes
Logs into the target app via SSO, completes MFA, performs the action
Ticket resolved
User provisioned, access changed, ticket closed — zero human touches

Frequently Asked Questions

How does Stepwork complement Siit?

Siit handles the employee request intake and routing. Stepwork automates the execution — logging into the target app, completing MFA, provisioning the user, and resolving the request automatically.

Ready to automate what Siit can't?

Record once. Run forever. Join teams saving 1,000+ hours with 98% accurate automation.

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