Stepwork logo
Why Stepwork
Capabilities
Security
Company
Book a Demo
Why StepworkCapabilitiesSecurityCompany
Stepwork logo

Interface automation that can automate any flow a human can do. No APIs needed.

Product

  • Why Stepwork
  • Capabilities
  • Benchmark

Compare

  • All Comparisons
  • Stepwork vs UiPath
  • Stepwork vs Zapier
  • Stepwork vs ServiceNow
  • Stepwork vs Scribe

Provisioning

  • Overview
  • Directory

Integrations

  • All Integrations
  • Okta
  • Microsoft Entra ID
  • Google Workspace
  • 1Password
  • OneLogin
  • Ping Identity

Company

  • About
  • Security

Legal

  • Terms and Conditions
  • Privacy Policy
  • Data Processing Agreement
  • Subprocessors
1849 Union St, San Francisco, CA 94123, USA·Loot Discount inc dba Stepwork
LinkedIn

© 2026 Stepwork. All rights reserved.·Design System

  1. Home /
  2. Provisioning /
  3. Communications /
  4. 8x8

Automate 8x8 User Provisioning
Without SCIM

8x8 supports SCIM provisioning, but it is gated behind higher-tier enterprise plans. Stepwork automates 8x8 provisioning with 98% accuracy — no API required.

8x8

8x8.com/ ↗
SCIM Paywalled
Category: CommunicationsSign-On: SAMLSCIM: Enterprise-only

Why This Is Painful

Primary: SCIM paywalled
  • Role drift
  • Number assignment gaps
  • UI checks

Technical Constraint

SCIM Status: SCIM available on enterprise tiers. Complexity Vector: User, role, and number permissions are UI-managed, where Stepwork automates lifecycle updates.

How Stepwork Solves This

Avoid upgrading to Enterprise just for provisioning. 8x8 access still requires UI-based role and number management, which is why teams use Stepwork to automate 8x8 flows with 98% accuracy without needing an API.

How Stepwork Authenticates to 8x8

8x8 supports SAML sign-on. Stepwork authenticates through your existing identity provider — the same way your employees do.

OktaMicrosoft Entra ID1PasswordGoogle Workspace
  • ✓Full MFA support — OTP, passkeys, push notifications
  • ✓Signs in via your SSO / identity provider
  • ✓No service accounts or separate credentials
  • ✓Every action logged and auditable for SOC2 / GDPR

Works Alongside Your Stack

Identity
OktaMicrosoft Entra ID
Compliance
VantaDrataSecureframe
Data
SalesforceZendeskMicrosoft Teams

Frequently Asked Questions About 8x8 Provisioning

Does 8x8 support SCIM?

8x8 supports SCIM provisioning, but it is gated behind higher-tier enterprise plans. Many teams don't need a full enterprise upgrade just for provisioning — Stepwork provides SCIM-like automation on any plan.

How do you automate user provisioning in 8x8?

Stepwork automates 8x8 provisioning through interface automation — the same way a human would, but with 98% accuracy and no API required. Record the flow once, and Stepwork runs it on demand or on a schedule.

Is Stepwork secure for 8x8?

Yes. Stepwork authenticates to 8x8 through your existing identity provider (Okta, Microsoft Entra ID, 1Password, etc.) and completes MFA natively — including OTP, passkeys, and push notifications. No separate credentials or service accounts are needed.

What are the risks of manual 8x8 provisioning?

The primary risk is scim paywalled. Additional risks include role drift, number assignment gaps, ui checks. Stepwork eliminates these risks by automating the entire provisioning workflow.

Does Stepwork bypass 8x8 MFA?

No. Stepwork completes MFA exactly like a human user — supporting OTP, passkeys, push notifications, and other methods. It signs in through your existing identity provider via SAML, mirroring your organization's security posture.

More Communications Apps

A1 BizCom

No SCIM Support

Communications

AlertMedia

SCIM Paywalled

Communications

AT&T

No SCIM Support

Communications

AtomChat

No SCIM Support

Communications

Audinate

No SCIM Support

Communications

AVI-SPL

No SCIM Support

Communications

Automate 8x8 Provisioning

See how Stepwork provisions users in 8x8 with 98% accuracy — in a 15-minute demo.

Book a Demo