Ada does not currently offer SCIM-based user provisioning. Stepwork automates Ada provisioning with 98% accuracy — no API required.
No SCIM Support Complexity Vector: Permissions affect bots, training data, and live support. Removing users risks degrading support quality without UI checks.
You’re not imagining it—without SCIM, Ada can’t automatically provision or deprovision support agents as teams shift. That creates manual overhead and access drift, which is why teams use Stepwork to automate Ada flows with 98% accuracy without needing an API.
Ada supports SAML sign-on. Stepwork authenticates through your existing identity provider — the same way your employees do.
No. Ada does not currently offer SCIM-based user provisioning, leaving IT teams to manage user lifecycle changes manually.
Stepwork automates Ada provisioning through interface automation — the same way a human would, but with 98% accuracy and no API required. Record the flow once, and Stepwork runs it on demand or on a schedule.
Yes. Stepwork authenticates to Ada through your existing identity provider (Okta, Microsoft Entra ID, 1Password, etc.) and completes MFA natively — including OTP, passkeys, and push notifications. No separate credentials or service accounts are needed.
The primary risk is manual work. Additional risks include raising privacy risk, access changes lag organizational changes, increasing risk around customer conversation data. Stepwork eliminates these risks by automating the entire provisioning workflow.
See how Stepwork provisions users in Ada with 98% accuracy — in a 15-minute demo.
Book a DemoNo. Stepwork completes MFA exactly like a human user — supporting OTP, passkeys, push notifications, and other methods. It signs in through your existing identity provider via SAML, mirroring your organization's security posture.