Cogent does not currently offer SCIM-based user provisioning. Stepwork automates Cogent provisioning with 98% accuracy — no API required.
Portal accounts only. Complexity Vector: Operational requests and contact management are enforced entirely through portal UI workflows.
You are correct; Cogent’s eCogent portal does not natively support SCIM. That forces teams to manage portal users and access verification manually, which is easy to miss during offboarding…which is why teams use Stepwork to automate Cogent flows with 98% accuracy without needing an API.
No. Cogent does not currently offer SCIM-based user provisioning, leaving IT teams to manage user lifecycle changes manually.
Stepwork automates Cogent provisioning through interface automation — the same way a human would, but with 98% accuracy and no API required. Record the flow once, and Stepwork runs it on demand or on a schedule.
Yes. Stepwork authenticates to Cogent through your existing identity provider (Okta, Microsoft Entra ID, 1Password, etc.) and completes MFA natively — including OTP, passkeys, and push notifications. No separate credentials or service accounts are needed.
The primary risk is no scim lifecycle automation for customer portal users.. Additional risks include portal account changes are manual, shared mailbox risk, access reviews rely on portal screenshots/history.. Stepwork eliminates these risks by automating the entire provisioning workflow.
See how Stepwork provisions users in Cogent with 98% accuracy — in a 15-minute demo.
Book a DemoNo. Stepwork completes MFA exactly like a human user — supporting OTP, passkeys, push notifications, and other methods. It signs in through your existing identity provider, mirroring your organization's security posture.