Customer Access does not currently offer SCIM-based user provisioning. Stepwork automates Customer Access provisioning with 98% accuracy — no API required.
No SCIM Support Complexity Vector: Customer access portals often rely on custom entitlement models and client-specific logic. APIs don’t expose effective permissions clearly, requiring UI validation to confirm who can access what.
You’re not imagining it—without SCIM, Customer Access can’t reliably automate user provisioning or deprovisioning as roles change, forcing admins into manual access cleanup. That limitation is inherent to the product, not a configuration mistake, and it creates ongoing risk as access scales, which is why teams use Stepwork to automate Customer Access flows with 98% accuracy without needing an API.
No. Customer Access does not currently offer SCIM-based user provisioning, leaving IT teams to manage user lifecycle changes manually.
Stepwork automates Customer Access provisioning through interface automation — the same way a human would, but with 98% accuracy and no API required. Record the flow once, and Stepwork runs it on demand or on a schedule.
Yes. Stepwork authenticates to Customer Access through your existing identity provider (Okta, Microsoft Entra ID, 1Password, etc.) and completes MFA natively — including OTP, passkeys, and push notifications. No separate credentials or service accounts are needed.
See how Stepwork provisions users in Customer Access with 98% accuracy — in a 15-minute demo.
Book a DemoThe primary risk is manual work. Additional risks include leading to access drift across customers and tenants, creating operational overhead, security risk. Stepwork eliminates these risks by automating the entire provisioning workflow.
No. Stepwork completes MFA exactly like a human user — supporting OTP, passkeys, push notifications, and other methods. It signs in through your existing identity provider, mirroring your organization's security posture.