Customer.io supports SCIM provisioning, but it is gated behind higher-tier enterprise plans. Stepwork automates Customer.io provisioning with 98% accuracy — no API required.
Enterprise SSO/SCIM; in-app roles remain. Complexity Vector: Effective access depends on UI-managed roles, workspace membership, and security settings that must be validated in the product.
Avoid overpaying for identity upgrades and still having to manually validate roles and permissions inside the app. Stepwork automates Customer.io admin checks and lifecycle workflows through the UI…which is why teams use Stepwork to automate Customer.io flows with 98% accuracy without needing an API.
Customer.io supports SAML and OIDC sign-on. Stepwork authenticates through your existing identity provider — the same way your employees do.
Customer.io supports SCIM provisioning, but it is gated behind higher-tier enterprise plans. Many teams don't need a full enterprise upgrade just for provisioning — Stepwork provides SCIM-like automation on any plan.
Stepwork automates Customer.io provisioning through interface automation — the same way a human would, but with 98% accuracy and no API required. Record the flow once, and Stepwork runs it on demand or on a schedule.
Yes. Stepwork authenticates to Customer.io through your existing identity provider (Okta, Microsoft Entra ID, 1Password, etc.) and completes MFA natively — including OTP, passkeys, and push notifications. No separate credentials or service accounts are needed.
See how Stepwork provisions users in Customer.io with 98% accuracy — in a 15-minute demo.
Book a DemoThe primary risk is scim/sso requires enterprise setup and admin coordination.. Additional risks include roles/permissions still managed in-app, drift across workspaces, audit evidence requires ui checks.. Stepwork eliminates these risks by automating the entire provisioning workflow.
No. Stepwork completes MFA exactly like a human user — supporting OTP, passkeys, push notifications, and other methods. It signs in through your existing identity provider via SAML and OIDC, mirroring your organization's security posture.