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  1. Home /
  2. Provisioning /
  3. Data & Analytics /
  4. Heap

Automate Heap User Provisioning
Without SCIM

Heap supports SCIM provisioning, but it is gated behind higher-tier enterprise plans. Stepwork automates Heap provisioning with 98% accuracy — no API required.

Heap

heap.io/ ↗
SCIM Paywalled
Category: Data & AnalyticsSign-On: Password , SAMLSCIM: Enterprise-only

Why This Is Painful

Primary: SCIM is brittle.
  • IdP mapping errors
  • Overridden manual changes
  • Access drift.

Technical Constraint

SCIM tightly coupled to IdP. Complexity Vector: Group mapping errors propagate access drift across environments.

How Stepwork Solves This

Even when Heap supports SCIM, getting it working cleanly usually depends on paid secure-access controls and careful IdP mapping. Stepwork helps you operationalize the setup, exception handling, and proof of changes without fragile scripts, which is why teams use Stepwork to automate Heap flows with 98% accuracy without needing an API.

How Stepwork Authenticates to Heap

Heap supports SAML sign-on. Stepwork authenticates through your existing identity provider — the same way your employees do.

OktaMicrosoft Entra ID1PasswordGoogle Workspace
  • ✓Full MFA support — OTP, passkeys, push notifications
  • ✓Signs in via your SSO / identity provider
  • ✓No service accounts or separate credentials
  • ✓Every action logged and auditable for SOC2 / GDPR

Works Alongside Your Stack

Identity
OktaMicrosoft Entra IDPingOneOneLogin
Compliance
Heap Secure Access (SSO & SCIM)SOC 2 Type II
Data
SnowflakeBigQuery

Frequently Asked Questions About Heap Provisioning

Does Heap support SCIM?

Heap supports SCIM provisioning, but it is gated behind higher-tier enterprise plans. Many teams don't need a full enterprise upgrade just for provisioning — Stepwork provides SCIM-like automation on any plan.

How do you automate user provisioning in Heap?

Stepwork automates Heap provisioning through interface automation — the same way a human would, but with 98% accuracy and no API required. Record the flow once, and Stepwork runs it on demand or on a schedule.

Is Stepwork secure for Heap?

Yes. Stepwork authenticates to Heap through your existing identity provider (Okta, Microsoft Entra ID, 1Password, etc.) and completes MFA natively — including OTP, passkeys, and push notifications. No separate credentials or service accounts are needed.

What are the risks of manual Heap provisioning?

The primary risk is scim is brittle.. Additional risks include idp mapping errors, overridden manual changes, access drift.. Stepwork eliminates these risks by automating the entire provisioning workflow.

Does Stepwork bypass Heap MFA?

No. Stepwork completes MFA exactly like a human user — supporting OTP, passkeys, push notifications, and other methods. It signs in through your existing identity provider via SAML, mirroring your organization's security posture.

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Automate Heap Provisioning

See how Stepwork provisions users in Heap with 98% accuracy — in a 15-minute demo.

Book a Demo