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Interface automation that can automate any flow a human can do. No APIs needed.

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  1. Home /
  2. Provisioning /
  3. Observability & Monitoring /
  4. Jeli

Automate Jeli User Provisioning
Without SCIM

Jeli does not currently offer SCIM-based user provisioning. Stepwork automates Jeli provisioning with 98% accuracy — no API required.

Jeli

pagerduty.com/platform/jeli/ ↗
No SCIM Support
Category: Observability & MonitoringSign-On: SAML, PasswordSCIM: Not supported

Why This Is Painful

Primary: No native SCIM.
  • SSO is plan-gated (legacy)
  • Auth is backed by Auth0
  • Workflow access spans PagerDuty.

Technical Constraint

SSO available, no SCIM. Complexity Vector: Incident workflows span Jeli + PagerDuty, requiring consistent access mapping and evidence.

How Stepwork Solves This

You’re right to expect lifecycle automation—Jeli supports SSO, but that doesn’t automatically give you SCIM-based provisioning. Stepwork can orchestrate the admin workflows and capture proof across Jeli/PagerDuty access, which is why teams use Stepwork to automate Jeli flows with 98% accuracy without needing an API.

How Stepwork Authenticates to Jeli

Jeli supports SAML sign-on. Stepwork authenticates through your existing identity provider — the same way your employees do.

OktaMicrosoft Entra ID1PasswordGoogle Workspace
  • ✓Full MFA support — OTP, passkeys, push notifications
  • ✓Signs in via your SSO / identity provider
  • ✓No service accounts or separate credentials
  • ✓Every action logged and auditable for SOC2 / GDPR

Works Alongside Your Stack

Identity
OktaMicrosoft Entra ID (SSO via PagerDuty/Auth0)
Compliance
Auth0-backed access controlPagerDuty
Data
PagerDutySlack

Frequently Asked Questions About Jeli Provisioning

Does Jeli support SCIM?

No. Jeli does not currently offer SCIM-based user provisioning, leaving IT teams to manage user lifecycle changes manually.

How do you automate user provisioning in Jeli?

Stepwork automates Jeli provisioning through interface automation — the same way a human would, but with 98% accuracy and no API required. Record the flow once, and Stepwork runs it on demand or on a schedule.

Is Stepwork secure for Jeli?

Yes. Stepwork authenticates to Jeli through your existing identity provider (Okta, Microsoft Entra ID, 1Password, etc.) and completes MFA natively — including OTP, passkeys, and push notifications. No separate credentials or service accounts are needed.

What are the risks of manual Jeli provisioning?

The primary risk is no native scim.. Additional risks include sso is plan-gated (legacy), auth is backed by auth0, workflow access spans pagerduty.. Stepwork eliminates these risks by automating the entire provisioning workflow.

Does Stepwork bypass Jeli MFA?

No. Stepwork completes MFA exactly like a human user — supporting OTP, passkeys, push notifications, and other methods. It signs in through your existing identity provider via SAML, mirroring your organization's security posture.

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Automate Jeli Provisioning

See how Stepwork provisions users in Jeli with 98% accuracy — in a 15-minute demo.

Book a Demo