Shelf does not currently offer SCIM-based user provisioning. Stepwork automates Shelf provisioning with 98% accuracy — no API required.
SCIM Status: No SCIM; SAML is paid. Complexity Vector: Access to knowledge spaces is UI-managed, where Stepwork automates lifecycle changes.
Avoid upgrading plans just for identity features. Shelf access still relies on UI permissions, which is why teams use Stepwork to automate Shelf flows with 98% accuracy without needing an API.
Shelf supports SAML sign-on. Stepwork authenticates through your existing identity provider — the same way your employees do.
No. Shelf does not currently offer SCIM-based user provisioning, leaving IT teams to manage user lifecycle changes manually.
Stepwork automates Shelf provisioning through interface automation — the same way a human would, but with 98% accuracy and no API required. Record the flow once, and Stepwork runs it on demand or on a schedule.
Yes. Stepwork authenticates to Shelf through your existing identity provider (Okta, Microsoft Entra ID, 1Password, etc.) and completes MFA natively — including OTP, passkeys, and push notifications. No separate credentials or service accounts are needed.
The primary risk is no scim. Additional risks include manual roles, content access drift, offboarding gaps. Stepwork eliminates these risks by automating the entire provisioning workflow.
No. Stepwork completes MFA exactly like a human user — supporting OTP, passkeys, push notifications, and other methods. It signs in through your existing identity provider via SAML, mirroring your organization's security posture.
See how Stepwork provisions users in Shelf with 98% accuracy — in a 15-minute demo.
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