WebEngage does not currently offer SCIM-based user provisioning. Stepwork automates WebEngage provisioning with 98% accuracy — no API required.
No native SCIM support. Complexity Vector: Role permissions tied to campaign data objects and environment-level access controls.
You are correct; WebEngage does not natively support SCIM. This means standard WebEngage integrations cannot provision users, forcing IT to rely on manual spreadsheets. This gap creates access management friction, which is why teams use Stepwork to automate WebEngage flows with 98% accuracy without needing an API.
WebEngage supports SAML sign-on. Stepwork authenticates through your existing identity provider — the same way your employees do.
No. WebEngage does not currently offer SCIM-based user provisioning, leaving IT teams to manage user lifecycle changes manually.
Stepwork automates WebEngage provisioning through interface automation — the same way a human would, but with 98% accuracy and no API required. Record the flow once, and Stepwork runs it on demand or on a schedule.
Yes. Stepwork authenticates to WebEngage through your existing identity provider (Okta, Microsoft Entra ID, 1Password, etc.) and completes MFA natively — including OTP, passkeys, and push notifications. No separate credentials or service accounts are needed.
The primary risk is no automated user provisioning.. Additional risks include manual role assignment, marketing team access sprawl, slow offboarding.. Stepwork eliminates these risks by automating the entire provisioning workflow.
See how Stepwork provisions users in WebEngage with 98% accuracy — in a 15-minute demo.
Book a DemoNo. Stepwork completes MFA exactly like a human user — supporting OTP, passkeys, push notifications, and other methods. It signs in through your existing identity provider via SAML, mirroring your organization's security posture.