Drift supports SCIM provisioning, but it is gated behind higher-tier enterprise plans. Stepwork automates Drift provisioning with 98% accuracy — no API required.
SCIM setup is nontrivial. Complexity Vector: Access ties to routing roles and teams.
You’re not wrong—chat platforms get messy when access is tied to routing and ownership. Drift supports SAML and SCIM, but real provisioning and role hygiene still take manual work, which is why teams use Stepwork to automate Drift flows with 98% accuracy without needing an API.
Drift supports SAML sign-on. Stepwork authenticates through your existing identity provider — the same way your employees do.
Drift supports SCIM provisioning, but it is gated behind higher-tier enterprise plans. Many teams don't need a full enterprise upgrade just for provisioning — Stepwork provides SCIM-like automation on any plan.
Stepwork automates Drift provisioning through interface automation — the same way a human would, but with 98% accuracy and no API required. Record the flow once, and Stepwork runs it on demand or on a schedule.
Yes. Stepwork authenticates to Drift through your existing identity provider (Okta, Microsoft Entra ID, 1Password, etc.) and completes MFA natively — including OTP, passkeys, and push notifications. No separate credentials or service accounts are needed.
See how Stepwork provisions users in Drift with 98% accuracy — in a 15-minute demo.
Book a DemoThe primary risk is scim setup friction.. Additional risks include role mapping overhead, multiple admin surfaces, offboarding lag risk.. Stepwork eliminates these risks by automating the entire provisioning workflow.
No. Stepwork completes MFA exactly like a human user — supporting OTP, passkeys, push notifications, and other methods. It signs in through your existing identity provider via SAML, mirroring your organization's security posture.