Medallia supports SCIM provisioning, but it is gated behind higher-tier enterprise plans. Stepwork automates Medallia provisioning with 98% accuracy — no API required.
SCIM gated behind Enterprise Complexity Vector: CX roles and permissions are plan-gated and UI-managed
It’s frustrating when CX platforms gate SCIM behind Enterprise plans, making lifecycle automation costly or manual. …which is why teams use Stepwork to automate Medallia flows with 98% accuracy without needing an API.
Medallia supports SAML sign-on. Stepwork authenticates through your existing identity provider — the same way your employees do.
Medallia supports SCIM provisioning, but it is gated behind higher-tier enterprise plans. Many teams don't need a full enterprise upgrade just for provisioning — Stepwork provides SCIM-like automation on any plan.
Stepwork automates Medallia provisioning through interface automation — the same way a human would, but with 98% accuracy and no API required. Record the flow once, and Stepwork runs it on demand or on a schedule.
Yes. Stepwork authenticates to Medallia through your existing identity provider (Okta, Microsoft Entra ID, 1Password, etc.) and completes MFA natively — including OTP, passkeys, and push notifications. No separate credentials or service accounts are needed.
See how Stepwork provisions users in Medallia with 98% accuracy — in a 15-minute demo.
Book a DemoThe primary risk is enterprise-gated scim forces manual lifecycle work across cx teams.. Additional risks include manual onboarding; role drift; slow access reviews. Stepwork eliminates these risks by automating the entire provisioning workflow.
No. Stepwork completes MFA exactly like a human user — supporting OTP, passkeys, push notifications, and other methods. It signs in through your existing identity provider via SAML, mirroring your organization's security posture.