Uniphore does not currently offer SCIM-based user provisioning. Stepwork automates Uniphore provisioning with 98% accuracy — no API required.
No native SCIM provisioning. Complexity Vector: Hybrid AI-human agent workflows create dynamic access and role dependencies across contact center systems.
Avoid upgrading to higher enterprise tiers solely for provisioning features. Stepwork allows you to automate Uniphore user onboarding and access workflows without relying on native SCIM, which is why teams use Stepwork to automate Uniphore flows with 98% accuracy without needing an API.
Uniphore supports SAML and OIDC sign-on. Stepwork authenticates through your existing identity provider — the same way your employees do.
No. Uniphore does not currently offer SCIM-based user provisioning, leaving IT teams to manage user lifecycle changes manually.
Stepwork automates Uniphore provisioning through interface automation — the same way a human would, but with 98% accuracy and no API required. Record the flow once, and Stepwork runs it on demand or on a schedule.
Yes. Stepwork authenticates to Uniphore through your existing identity provider (Okta, Microsoft Entra ID, 1Password, etc.) and completes MFA natively — including OTP, passkeys, and push notifications. No separate credentials or service accounts are needed.
The primary risk is no native scim. Additional risks include sso enterprise-gated, agent seat churn, complex role mapping. Stepwork eliminates these risks by automating the entire provisioning workflow.
See how Stepwork provisions users in Uniphore with 98% accuracy — in a 15-minute demo.
Book a DemoNo. Stepwork completes MFA exactly like a human user — supporting OTP, passkeys, push notifications, and other methods. It signs in through your existing identity provider via SAML and OIDC, mirroring your organization's security posture.